01
Scheduled calls completed or assigned a clear status.
Early-access outbound calling workflows
Run controlled outbound workflows for consented contacts.
A candidate owner-scheduled workflow for existing customers or leads who have consented to contact. Cold calling and purchased lists are excluded.
The challenge
Built to resolve friction in daily call workflows.
Follow-ups, reminders, confirmations, and feedback calls are often delayed when staff are focused on daily operations.
The owner provides the number, selects the approved workflow, customizes the rules, and schedules the call. Munsshi identifies itself as AI and records the result locally.
Common pain points
- Enquiry follow-ups are delayed.
- Reminder calls consume staff time.
- Feedback is captured inconsistently.
30-day success measures
What we measure instead of promising results.
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Responses captured in a structured form.
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Human handovers and next tasks recorded.
Simulated call dialogue
An illustration, not a real customer call.
The owner configures the approved knowledge, rules, and handover conditions. Actual wording and results will vary.
Munsshi (AI)
Hello, I am Munsshi, an AI calling assistant for the business. I am calling about your appointment tomorrow. Is now a suitable time to confirm it?
Caller
Yes, I can attend.
Munsshi (AI)
Thank you. I have recorded your confirmation according to the business's approved workflow.
Step-by-step workflow
How the call flow works end-to-end.
01
Owner schedules the call
The owner selects a consented contact, approved workflow, and time.
02
Munsshi identifies itself
The introduction names Munsshi and clearly states that an AI is calling.
03
Record the outcome
Saves the response status, summary, and next task locally on the Android device.
Human control & guardrails
Where the workflow continues and where a person takes over.
Enquiry follow-up
- Configured handling
- Run approved qualification questions
- Human handover
- Negotiation or unlisted request
Confirmation or reminder
- Configured handling
- Capture confirm, decline, or callback response
- Human handover
- Change requiring staff approval
Feedback
- Configured handling
- Capture approved rating and comments
- Human handover
- Complaint or low rating
Honest data flow
Cloud speech processing. Local retained records.
Call audio is transmitted to a cloud service for processing. The reasoning context contains the query without personal data. Audio, transcripts, summaries, customer history, lead status, tasks, and booking details retained after the call are stored locally on the Android device until the business manually deletes them.
The owner can take over a live call. If cloud processing is unavailable, the phone rings so the owner can answer.
Frequently asked questions
Questions specific to Standard outbound workflows.
Does Munsshi support cold calling?
No. Outbound calls are limited to existing customers or leads who have consented to contact.
Who controls the call?
The owner supplies the number, chooses and customizes the workflow, schedules the call, and can take over.
Does Munsshi disclose that it is AI?
Yes. Every approved introduction names Munsshi and states that an AI is calling.
Have a repetitive call workflow in your business?
Apply for limited early access and validate it with us over 30 days.
Apply for limited early access